FAQ

No. Guests are welcome with a Spa Pass or by booking individual treatment packages. Memberships are optional and offer additional benefits.

Reserve online to guarantee availability. Walk-ins are welcome based on availability.

You can reserve your treatment through our online booking. A complimentary Spa Pass is included. Walk-ins are welcome based on availability, but we recommend booking in advance for the best experience.

• Guests 16+ are welcome with a parent or legal guardian
• Under 18: must be accompanied at all times
• All guests must provide valid government-issued ID and a credit/debit card at check-in

Bring swimwear for pools and thermal areas. Robes, towels, and lockers are provided. Clean sandals or non-slip socks are recommended. Fusion Spa slippers available for purchase.

Reservations are strongly recommended, especially for weekends and holidays, to guarantee your spot and a calm guest experience.

Full access to all spa amenities, including:

• Indoor and outdoor pools, jacuzzi, and cold plunge
• Snow room; heated marble hammam; aroma steam room; foot hot stone therapy; Finnish dry, panoramic dry, and ganbanyoku saunas
• Banya; infrared and Himalayan salt rooms
• Carbon-rich and silk baths
• Complimentary robe, towels, toiletries, and a secure locker

Treatments, dining, slippers, and retail purchases are additional.

• Mon–Fri: $80 for up to 5 hours of access; $15 per additional hour.
• Sat–Sun & Holidays: $95 for up to 5 hours of access; $15 per additional hour.
• Early Bird (Mon–Fri, 10:00 AM–11:30 AM): $65 for up to 5 hours of access under the Early Bird rate. Guests must arrive before 12:00 PM; otherwise, an additional charge will apply.
• Moonlight Spa Access (Mon–Fri, starting at 7:30 PM): Enjoy discounted evening spa access and unwind in the tranquility of the night. Available for female guests only.

Prices and promotions are subject to change without notice. Please visit our booking page for the most up-to-date rates and availability.

Yes. Private indoor cabanas for 4–6 guests are available for $175 per stay, plus $50 for each additional hour. Cabanas can be added at checkout when purchasing a Spa Pass.

Book a cabana

No, guests must arrive on the specific date and at the time they booked their spa pass.

Check in up to 15 minutes before your reservation. Arriving more than 2 hours late may result in denied entry without a refund.

All guests must complete the required intake and consent forms prior to entry. Electronic forms will be sent to your email after purchasing a Spa Pass.

Yes. To change or cancel your booking, email info@fusionsparesort.com at least 24 hours before your scheduled time. Your request is considered received only when you get confirmation from our team or the system. Some reservations may have unique terms, so please review your booking confirmation for details.

• Cancel or reschedule at least 24 hours before your booking to avoid charges.
• Cancellations within 24 hours of your booking or no-shows will be charged in full.
• Bookings made less than 24 hours in advance are not eligible for cancellation or rescheduling.

You will receive a confirmation email once your request has been processed. If you do not receive confirmation within a reasonable time, please contact Guest Services directly.

Contact our team for assistance. Transfers may be possible depending on the situation.

If we must cancel or modify your reservation, you will be notified as soon as possible and offered alternatives or a full refund.

We offer a wide range of body treatments, massage therapies, facials, signature Korean scrubs, high-tech therapies, and body contouring and detox services.

View full spa menu

Yes. Spa treatments include a complimentary Spa Pass, granting full access to amenities before your service. Book a treatment to enjoy the full experience.

Book Your Treatment

Advance booking is strongly recommended for preferred times. Same-day appointments may be limited—check with Guest Services upon arrival.

Same-day availability may be limited. Please inquire with Guest Services upon arrival.

Yes, we offer couples massage experiences at Fusion Spa & Resort. It’s a wonderful way to relax with simultaneous treatments in separate rooms within a tranquil setting.

Many treatments can be personalized to your preferences or sensitivities. Please let us know when booking.

No. All services are provided for wellness and relaxation purposes only and do not constitute medical care, diagnosis, or treatment.

Yes. Our restaurant offers elevated cuisine crafted to complement your wellness experience. See our menu.

No. A Spa Pass is required to access dining.

Yes. Group experiences and private events are available by advance arrangement. You may also book online by adding each guest to your order.

Learn more about private events.

Yes, partial or full buyouts may be available based on current availability. Inquire here for details on our private events.

Robes are required in spa and restaurant areas. Spa is barefoot-friendly, but we recommend clean sandals or non-slip socks.

Phones and cameras are not permitted in locker rooms or sauna areas. Their use is allowed only in the restaurant. Between your experiences, we invite guests to take a quick photo for social media in the designated permitted areas.

Outside alcohol is not permitted. Alcoholic beverages, such as beer, may be purchased on-site with a valid ID.

No. Fusion Spa & Resort is entirely smoke- and drug-free, including tobacco, cannabis, and vaping.

No. Pouring water on sauna ovens/heating elements is prohibited and may result in removal or financial liability.

No. Robes and towels are provided for use during your visit and must be returned before you leave. If a robe is missing at checkout, additional charges may apply for lost property.

Yes, complimentary secure lockers for every guest.

No. Please keep valuables secure; we are not liable for lost or stolen items.

Guests are financially responsible for any property damage, accidental or intentional.