FAQ

No. Guests are welcome with a Day Pass or by booking individual treatments. Memberships are optional and offer extra benefits.

Reserve online for guaranteed availability. Walk-ins are welcome based on space.

• Guests 16+ are welcome with a parent or legal guardian
• Under 18: must be accompanied at all times
• All guests must provide valid government-issued ID and a credit/debit card at check-in

Bring swimwear for pools and thermal areas. Robes, towels, and lockers are provided. Clean sandals or non-slip socks are recommended. Fusion Spa slippers available for purchase.

Reservations are strongly recommended, especially for weekends and holidays, to guarantee your spot and a calm guest experience.

Full access to all spa amenities, including:

• Indoor/outdoor pools, jacuzzi, cold plunge
• Snow room, heated marble hammam, aroma steam, foot hot stone, Finnish dry, panoramic dry & ganbanyoku saunas
• Banya, infrared & Himalayan salt rooms
• Carbon-rich & silk baths
• Complimentary robe, towels, toiletries, secure locker

Treatments, dining, slippers, and retail purchases are additional.

• Mon–Fri: $80 for up to 5 hours of access; $15 per additional hour.
• Sat–Sun & Holidays: $95 for up to 4 hours of access; $15 per additional hour.
• Early Bird (Mon–Fri, 10:00 AM–12:00 PM): $65 for up to 5 hours of access under the Early Bird rate. Guests must arrive before 12:00 PM; otherwise, an additional charge will apply.

Yes. Private indoor cabanas for 4–6 guests are available ($200 plus $50 per extra hour). Book a cabana.

Check in up to 15 minutes before your reservation. Arriving more than 4 hours late may result in denied entry without refund.

All guests must complete required intake and consent forms before entry.

You can reserve your Day Pass, treatments, and cabanas quickly and securely through our online booking page. Walk-ins are welcome if space is available, but we recommend booking in advance for the best experience.

Yes. To change or cancel your booking, email info@fusionsparesort.com at least 24 hours before your scheduled time. Your request is considered received only when you get confirmation from our team or the system. Some reservations may have unique terms, so please review your booking confirmation for details.

• Cancel or reschedule at least 24 hours before your booking to avoid charges.
• Cancellations within 24 hours of your booking or no-shows will be charged in full.
• Bookings made less than 24 hours in advance are not eligible for cancellation or rescheduling.

You will receive a confirmation email once your request has been processed. If you do not receive confirmation within a reasonable time, please contact Guest Services directly.

Contact our team for assistance. Transfers may be possible depending on the situation.

If we must cancel or modify your reservation, you will be notified as soon as possible and offered alternatives or a full refund.

A wide range of body treatments, massage therapies, facials, signature and high-tech therapies, plus body contouring/detox. View full spa menu.

No. Spa treatments are booked separately unless included in a specific package.

Advance booking is strongly recommended for preferred times. Same-day appointments may be limited—check with Guest Services upon arrival.

Same-day availability may be limited. Please inquire with Guest Services upon arrival.

Many treatments can be personalized to your preferences or sensitivities. Please let us know when booking.

No. All services are provided for wellness and relaxation purposes only and do not constitute medical care, diagnosis, or treatment.

Yes. Our restaurant offers elevated cuisine crafted to complement your wellness experience. See our menu.

No. A spa day pass is required to access dining.

Yes. Group experiences and private events are available by advance arrangement. Learn more about private events.

Yes, partial or full buyouts may be available based on current availability. Inquire here for details on our private events.

Robes are required in spa and restaurant areas. Spa is barefoot-friendly, but we recommend clean sandals or non-slip socks.

Phones and cameras are not permitted in locker rooms or sauna areas. Their use is allowed only in the restaurant. Between your experiences, we invite guests to take a quick photo for social media in the designated permitted areas.

Outside alcohol is not permitted. Alcoholic beverages, such as beer, may be purchased on-site with a valid ID.

No. Fusion Spa & Resort is entirely smoke- and drug-free, including tobacco, cannabis, and vaping.

No. Pouring water on sauna ovens/heating elements is prohibited and may result in removal or financial liability.

Yes, complimentary secure lockers for every guest.

No. Please keep valuables secure; we are not liable for lost or stolen items.

Guests are financially responsible for any property damage, accidental or intentional.